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Returns, Refunds, & Money back guarantee

Returns and Refunds Policy

Thank you for shopping at Miracle Vet.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days.

  • The product is in its original packaging.

  • The product isn't used or damaged.

  • You obtained a Return Merchandise Number (RMN) from us.

Open item return policy:

  • Open item return policy applies only to first-time purchase of a product.
  • Open bags of dog food are ineligible for a refund.
  • Multiple open bags or open bottles of supplements will not be accepted.

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

  • By email:

  • By visiting this page on our website:

Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

1601 Lager St. Pittsburgh, PA 15212

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Miracle Vet.

Damaged items

In the event that your product is damaged during transit, please notify us immediately for assistance. We take 100% responsibly for products damaged by USPS or Fedex. 

You will have the option of a replacement or refund.

Incorrect items received

In the event that you receive an incorrect or incomplete order, please notify us immediately for assistance. We take 100% responsibly for the accuracy of your shipments.

You will have the option of a replacement or refund.

Sale items

Sale items are eligible for refunds.

Subscriptions & coupons 

For a complete overview of the subscription and coupon policies, please visit:

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

100% Satisfaction Or Your Money Back Guarantee

We’re so confident that you’ll love Miracle Vet products, you can try it with no commitment.

If you don’t love the product, you can send the unused portion back for a full refund of your product cost (shipping & handling costs will not be refunded).

This open item return policy is valid only on your first order at This is valid for 30 days from the date of delivery to your door.